Trade12

Overview

Trade12 Trading Accounts

Rank
9.24/10
Based on 20 Reviews
Position in Rating
8
Since 09 March, 2017
Vote
Company Reviews
«I Trust» 0% (0) Standart 100% (20) «Scam Alert» 0% (0)
Official Name
Trade12
Headquarters
Tomimae 5, Tallinn 10145, Estonia
Offices in
Estonia
Year founded
2015
Official Website
Official e-mail
Phone numbers
++18882936433

Trade 12 сompany was founded in 2013 and is a subsidiary of Exo Capital Markets Limited. The main activity of the broker is providing traders with access to the world financial markets. The company positions itself as a reliable broker with transparent conditions and quality service. Trade 12 is regulated by Eyar Financial Corp Limited, Republic of Vanuatu. Among the company's advantages we can highlight a wide range of trading instruments, banking liquidity, no requotes, and technical support of Trade 12, which allows customers to trade with comfort from anywhere in the world.

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Detailed Information

Min. Position Size, lot:
0.01
Min. Account Size, $:
250
Max. Leverage
1:400
Spread:
0.5
US Traders:
Demo Platforms:
MetaTrader 4, SirixTrader
Account Currency:

USD, EUR, GBP

Website Languages:
English, Spanish, Russian, Portuguese, French, Arabic, Japanese, Indonesian, Chinese, Italian, Turkish
Support Languages:
English, Spanish, Russian, Portuguese, French, Arabic, Japanese, Indonesian, Chinese, Italian, Turkish
Support Methods:
Callback, Phone, Email, Live chat, Skype
Trading Server Timezone:
GMT -12
Beginner
Trader
Expert
VIP
Min. Position Size, lot:
0.01
Min. Account Size, $:
250
Maximum leverage, 1:
400
Spread Type:
Variable
Typical spread on EUR/USD, pips:
1.2
Min. spread on EUR/USD, pips:
0.5
Trading Instruments:
Forex — 1:400
Stocks — 1:40
Indices — 1:100
Commodities — 1:100
Trading Platforms:
MetaTrader 4, WebPlatform
Currencies:
United States Dollar
Digits after the decimal point in quotes:
5
Margin Call Level, %:
100
Stop-out Level, %:
20
Additional Features:
  • Expert advisors
Min. Position Size, lot:
0.01
Min. Account Size, $:
10000
Maximum leverage, 1:
400
Spread Type:
Variable
Typical spread on EUR/USD, pips:
1.0
Min. spread on EUR/USD, pips:
0.5
Trading Instruments:
Forex — 1:400
Stocks — 1:40
Indices — 1:100
Trading Platforms:
WebPlatform
Currencies:
United States Dollar
Digits after the decimal point in quotes:
5
Margin Call Level, %:
100
Stop-out Level, %:
50
Additional Features:
  • Expert advisors
Min. Position Size, lot:
0.01
Min. Account Size, $:
50000
Maximum leverage, 1:
400
Spread Type:
Fixed
Typical spread on EUR/USD, pips:
0.8
Min. spread on EUR/USD, pips:
0.8
Trading Instruments:
Forex — 1:400
Stocks — 1:40
Indices — 1:100
Trading Platforms:
MetaTrader 4, WebPlatform
Currencies:
United States Dollar
Digits after the decimal point in quotes:
4
Margin Call Level, %:
100
Stop-out Level, %:
50
Additional Features:
  • Expert advisors
Min. Position Size, lot:
0.01
Min. Account Size, $:
50000
Maximum leverage, 1:
400
Spread Type:
Fixed
Typical spread on EUR/USD, pips:
0.8
Min. spread on EUR/USD, pips:
0.8
Trading Platforms:
MetaTrader 4, WebPlatform
Currencies:
United States Dollar
Digits after the decimal point in quotes:
5
Margin Call Level, %:
100
Stop-out Level, %:
50
Additional Features:
  • VIP
  • Expert advisors

Trade12 Reviews

avatar
29 November, 2017

Lorie from Canada

3

Hello Steve, Thank you for raising your concern. First, we would like you to understand that we are a financial company operating internationally, and the reason why we would need these documents and information (address, proof of identification such as driver’s license, proof of address such as utility bill) from you is because we need to verify your account. If anyone could just withdraw from any company at all without verifying their identification and without providing documents, then we encourage you to withdraw all the money in the world. This is a necessary process, and it is indicated in our Terms and Conditions clearly. We are hoping for you to comply accordingly. Second, please be informed that if your broker is not calling you for an amount of time (unless advised by the broker or you to only speak under scheduled calls), please advise us right away and email us at [email protected] or [email protected] Third, just because you are having trouble withdrawing your 250 USD, does not necessarily means we are not to give it back. Again, kindly comply accordingly to the documents and information we need from your side, and we will gladly assist you to place a withdrawal request to give you back all your money. Thank you for understanding. Have a great day ahead. Regards, Lorie

avatar
28 November, 2017

Lorie from Canada

Hello Natasia, Please be noted that we have a proper transition, position, and job designation in the company. An account manager is an account manager, who will help you to open an account, introduce you to the trading market. A broker is a broker, who will guide you throughout your trading in the market. If you encounter further issues, please email us at [email protected] or [email protected] Thank you for understanding. Have a great day ahead. Regards, Lorie

avatar
27 November, 2017

Natasia Oswald from Australia

Is it even possible to not get an accoung manager or broker? Same as me, I deposited 250usd for the beginner account but they immediately assigned me to a broker named John. All my trades, queries and contacts are therefore transferred to him. It's my first time finding a complaint like this and maybe you should follow up to make sure they hadn't forget you or something lol. Even when I fund I was assisted by an account manager so I find it hard to believe that nobody helped you with it. If I were you I would contact them immediately in order for someone to fix this issue for you.

avatar
21 November, 2017

Steve from Australia

1

This company is a scam honestly. You only talk to customer service but no account manager or a broker. They asked for a deposit and they took $330 Australian dollars out of my account around September this year 2017 and promise they will help to make money. I received a call the next day to install a trader 4 and something else after that, that person said to wait for a call from a broker. After a month received a another call to install a Skype account and wait for a call from a broker so now I never receive a phone call a a Skype from a broker and no one else helping me. I asked for a refund and they always said its in processing. My $330 ausie money equal $250 USD is flushing in the toilet. This company is a scam and thieves. They steal from anyone in any country. Luckily its me my 7 friends we share to try this so please please don't ever try this thing. This happen from September this year. They always happy to talk to you about the money you deposit and after that, you'll never hear from a broker or the person that asked you for a deposit. Plus when you asked for a refund, they need a proof of you address, drivers licence, a bill under your name and you'll never get a refund.

avatar
12 October, 2017

Amelia Solomon from Denmark

I've been with Trade12 for 2 months already. Throughout those months I noticed nothing suspicious about them. I knew about the negative reviews but my friend convinced me that they have a good service since he had been with them since last year August. I really tried them out because starting with only $250 minimum deposit is something you don't usually get from other brokers. With that amount they gave me decent service although they said getting their ecn account is better but I don't have enough capital for that. I made several trades already and my $250 is now more than 600. Yes, I made a few deposits and withdrawal already but im still looking forward for more with this broker. I just hope their ecn account would be more affordable because their minimum requirement is too much for me to reach. BTW im still in college so maybe after a few years or so I would be able to afford that. I heard many good feedback about the quality of their ecn brokers and it seems very promising

avatar
21 September, 2017

Sebastian from Canada

8

I got cold called from a Canadian number. Unlike other calls I received, this one was a patient lady from trade12. I had to put her on hold for 10 minutes then told her to call by 2pm because I was doing a project. She called exactly at that time and talked me to register an account with them. I was used to getting cold calls because I use my number to sign up on offers. Since I was also considering a forex account, I accepted the offer. My papers were approved and the next day I was able to create my account. Funding and order processing was fast and easy although I experienced slightly large slippage. The broker said because it was earnings season so there was a high volume of traders the order was filled too fast. Their ecn account made up for it thought because I paid a visibly lower spread. It was 6-9 pips lower than my previous one. My first withdrawal got on hold because I wasn't able to meet the required volume for the bonus I received. After 4 more days the request was processed. I was told to wait for 3-5 days for thr money transfer but it only reflected on my account after 7 days. Again, the broker said because it was earnings season. I've had bad experiences but the service and good customer service still makes up for it. Plus, tighter spreads is more important as long as I could withdraw my funds

avatar
14 September, 2017

Ricardo from Brazil

9

I saw a promotional post of trade12 about their 50% deposit bonus. After thinking about it for some time I decided to call them to create an account. Luckily that day, the broker said they could give me as high as 100% deposit bonus! I immediately submitted my documents and got my account within the same day. I traded with them for more than 2 weeks before I asked for withdrawal request. Just a catch: you would have to reach a certain trading volume relative to your capital + bonus before you could withdraw. Talk to the broker about it because it differs per client account. I made it clear with them so i got no problem afterwards

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17 August, 2017

Milovan Nikolic from South Africa

10

My last broker was bad very bad. I widthraw money but they not reply. I despocit more than $5000 i made money but i not get any. I wait for 3 months i contact them they do not let me get my money. I move on and join trade12 but scared because of last broker so i not despocit many money. I ask for widthraw monday they accept. I got money yesterday that only 3 days. I was happy because trade12 is not like last broker. They also help me make good money and the widthraw is fast

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18 July, 2017

Charlie Aiden from Australia

9

As a frequent traveller to other countries, having access to an international broker who can process my orders anywhere is really convenient. Just like one time i found a great investment in Dublin and they were able to work it round for me. No matter where i am they are easily reachable and the platform is equally fast for my orders. Their fees are reasonable although im looking to transfer to their ecn account because i heard lots of good feedback about it. Still keep it up trade12

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04 July, 2017

Riccardo from Ireland

I've been trading for 3 years and I know how to distinguish scam companies from reliable ones. Now I work with trade12 but before I worked with another broker that made me lose a lot. Even though trade12 was a new company when I started, it gave me a high-quality service. People who work there are very informed, know what they are doing and are very kind. The profits I got from them are impressive considering also the fact that I work 10 hours and commit only 30 minutes a day to trading. I give a positive vote to this broker because apart from the favorable terms, it has really helped me.

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